Legal information

Privacy Policy

This Privacy Policy explains how Ivoryandlinenn Restaurant & Poker Club handles personal information collected through ivoryandlinenn.com and in connection with physical venue reservations, enquiries and offline poker table experiences. It is written for website visitors and guests in Australia. This policy applies to information connected with our restaurant and card lounge interactions; it does not describe unrelated services or online play.

Effective date: 3 September 2026.

A clear starting point

At-a-glance privacy commitments

Collect only what supports the visit

We collect information when it is needed to reply to an enquiry, manage a restaurant reservation or poker table experience request, communicate with a guest, or help the website work properly. The information requested will depend on the nature of the interaction and the details you choose to provide.

Use information with a clear hospitality purpose

We use information to coordinate requests, provide considered physical venue hospitality, improve the website and guest experience, and meet applicable responsibilities. Ivoryandlinenn is a restaurant and offline poker club, so our focus remains on arranging and supporting visits to the venue.

Give guests a way to ask and act

You may contact Ivoryandlinenn about access, correction, privacy concerns or questions about this policy. We will consider requests in accordance with applicable privacy requirements. The contact route later on this page includes [email protected].

01 — Information we may collect

Information Ivoryandlinenn may collect

We may collect personal and technical information in the ordinary course of responding to guests, arranging venue visits and operating this website. We aim to keep collection relevant to the request or interaction at hand.

Information provided directly

When you send an enquiry or ask to reserve a dining table or offline poker table experience, you may provide identifying and contact details. This can include your name, email address, telephone number, booking preferences and information you choose to include in a message. These examples are not required in every situation; we collect the details reasonably needed to understand and respond to your request.

  • Name and preferred contact details
  • Requested date, time or group information
  • Notes included in an enquiry or reservation message

Reservation and experience details

Reservation information may include your requested date or time, party details, and dining, dietary or accessibility information you voluntarily share. It may also include preferences relevant to a seasonal gastronomy visit, wine pairing interest, or an offline poker table experience. If you ask about experience elements such as souvenir poker chips, points or friendly trophies, we may note that context to help discuss the requested visit.

  • Dining detailsPreferences or needs voluntarily shared for a reservation.
  • Experience detailsGroup or table preferences relevant to the requested venue experience.

Website and device information

When you visit the website, limited technical and usage information may be received through normal web operation or analytics tools. This can include pages visited, approximate device or browser information, referral source and IP-related information where available. We use this information to support website security and performance and to understand how visitors use the site. For cookie-specific detail, please read our Cookie Policy.

02 — How we use information

How information is used

Respond to enquiries and arrange visits

We may use information to reply to questions, confirm availability, coordinate restaurant reservations and discuss requested offline poker table experiences. For example, we may use your contact details to respond to a message, follow up on a booking request, or clarify the practical details needed for a visit to our physical venue.

Deliver a considered guest experience

Where you voluntarily share relevant preferences, we may use them to help prepare for your visit. This can include dining, dietary, accessibility, group or experience details. We use this information only as reasonably necessary to support the request, and sharing a preference does not mean every request can be accommodated in every circumstance.

Maintain website quality and security

Technical information may be used to operate, secure, troubleshoot and improve the website, and to understand how visitors navigate it. Where appropriate, we may review information in aggregate or de-identified form to help identify patterns in site use. Details about cookies and similar tools are available in our Cookie Policy.

Meet legal and administrative responsibilities

We may retain or use information where reasonably necessary to meet applicable legal, regulatory, record-keeping, dispute-resolution or safety responsibilities. This may include using information to protect the venue, guests or others, or to address an issue connected with an enquiry or visit, where required or permitted by applicable law.

03 — Sharing and disclosures

Sharing, service providers and disclosures

We do not share personal information casually. When information is handled outside Ivoryandlinenn, it is done for a defined operational, protective or legal reason.

Service providers acting for the venue

Ivoryandlinenn may use carefully selected service providers that help operate the website, manage communications or support reservation administration. A provider may handle personal information only as needed to provide the relevant service for the venue. We take reasonable steps to limit access to information that is necessary for that work and to expect providers to handle it appropriately.

Business and legal disclosures

Information may be disclosed where reasonably necessary to protect Ivoryandlinenn, its guests or others; respond to a lawful request; enforce or protect rights; investigate a safety or operational issue; or comply with applicable obligations. These examples are not exhaustive, and disclosure will depend on the circumstances and the requirements that apply.

04 — Website care

Cookies, retention and security

Cookies and similar website tools

The website may use cookies or similar technologies to support basic functionality, remember relevant choices, understand site usage and improve performance where applicable. These tools can help us maintain a useful, stable website experience. For more information about cookies and related choices, Read the Cookie Policy.

Retention approach

We keep personal information only for as long as reasonably necessary for the purpose for which it was collected, including managing venue interactions, resolving enquiries, maintaining relevant records or meeting applicable obligations. When information is no longer needed, we may take reasonable steps to securely delete it or de-identify it, where appropriate.

Security measures

Ivoryandlinenn takes reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure. Our safeguards are intended to be proportionate to the nature of the information and the way we operate. However, no method of transmission or storage can be guaranteed completely secure. If you believe information has been handled improperly, please contact us.

For a privacy question or concern, email [email protected].

05 — Your requests

Your privacy choices and requests

You can contact Ivoryandlinenn if you would like to ask about personal information connected with your website or venue interaction.

Access and correction

You may ask to access personal information we hold about you or request correction of information you believe is inaccurate, incomplete or out of date, subject to applicable requirements. To protect privacy, we may need enough information to verify your identity and understand the information to which your request relates before responding.

Providing clear details about your enquiry, reservation or previous contact can help us locate the relevant information.

Communication preferences

Where applicable, you can ask Ivoryandlinenn not to use your contact details for future non-essential hospitality communications by contacting [email protected]. This does not necessarily affect practical messages needed to respond to an active enquiry or to manage a reservation or requested venue experience.

Privacy questions and concerns

You may contact the venue with a privacy question or concern at any time. Ivoryandlinenn will consider the matter and respond in accordance with applicable privacy requirements. The contact details below are the appropriate page-specific route for privacy enquiries, access or correction requests, and concerns.


06 — Contact and updates

Contact and policy changes

Contact Ivoryandlinenn about privacy

For privacy enquiries, access or correction requests, or concerns, please contact Ivoryandlinenn Restaurant & Poker Club using the details below. Including enough context about your website enquiry, reservation or venue interaction will help us direct your request appropriately.

Address
18 Wattle Crescent, Fitzroy VIC 3065, Australia

Changes to this Privacy Policy

Ivoryandlinenn may update this Privacy Policy from time to time. Any revised version will be published on this page with an updated effective date. This version is effective from 3 September 2026. We encourage you to review this page periodically when using the website or arranging a restaurant reservation or offline poker table experience.